Skip to main content

Dr. Rebecca Hayes

Professor
School of Communication
Office
FEL Fell Hall 446
Office Hours
Fall 2024
Mondays 2:00 - 3:00
Tuesdays 3:30 - 4:30
and by appointment

Office hours can be in-person in 446 Fell or on Zoom by request.
  • About
  • Education
  • Awards & Honors
  • Research

Current Courses

358.001Crisis Communication

377.001Public Relations Campaigns

377.002Public Relations Campaigns

455.010Research Practicum

358.001Crisis Communication

499.001Independent Research For The Master's Thesis

450.001Master's Project

498.001Professional Practice In Communication

377.001Public Relations Campaigns

Teaching Interests & Areas

Advertising, public relations campaigns, crisis communication

Research Interests & Areas

The uses, effects, and affordances of social media for users and brands.

Ph D Media and Informaiton Studies

Michigan State University
East Lansing, MI

MA Public Relations

Michigan State University
East Lansing, MI

BS Environmental Policy and Behavior

University of Michigan
Ann Arbor, MI

College-Level Teaching Initiative Award Nominee

College of Arts and Sciences
2014

Impact Award

University College
2014

Book, Chapter

Carr, C. T., Hayes, R. A., Smock, A., & Zube, P. (2016). Facebook in presidential elections: Status of effects. In G. W. Richardson (ed.), Social media and politics: A new way to participate in the political process. Santa Barbara, CA: Praeger.

Journal Article

Hayes, R.A., Robertson, S.L., & Preston, A.N. (2023). Does public relations scholarship need better PR? practitioners’ perspectives on academic research. Public Relations Review, 49 (1). doi.org/10.1016/j.pubrev.2022.10227.
Hayes, R. A., & Carr, C. T. (2021). Getting called out: Effects of feedback to social media corporate social responsibility statements. Public Relations Review, 47, doi: 10.1016/j.pubrev.2020.101962
Hayes, R. A., & Carr, C. T. (2020). Snark Happens: The effects of schadenfreude on brand attitudes. Journal of Current Issues & Research in Advertising, 41, 243-256. doi: 10.1080/10641734.2020.1738290
Almoqbel, M, Wohn, D. Y., Hayes, R. A., & Cha, M. (2019) Understanding Facebook news post comment reading and reacting behavior through political extremism and cultural orientation. Computers in Human Behavior, 100, 118-126. doi: 10.1016/j.chb.2019.06.006
Carr, C. T., & Hayes, R. A. (2019). Identity shift effects of self-presentation and confirmatory and disconfirmatory feedback on self-perceptions of brand identification. Media Psychology, 22, 418-444. doi: 10.1080/15213269.2017.1396228

Presentations

ChatGPT in Public Relations - Opportunities and Warnings. Institute for Public Relations Digital Media Council. Institute for Public Relations. (2023)
Carr, C. T., Wohn, D. Y., & Hayes, R. A. (2016, June). Social media, relational closeness, and interpreting social support from paralinguistic digital affordances. Paper presented at the annual meeting of the International Communication Association, Fukuoka, Japan.
Hayes, R. A., Carr, C. T., & Wohn, D. Y. (2016, June). It’s the audience, stupid: Differences in social support between social media sites. Paper presented at the annual meeting of the International Communication Association, Fukuoka, Japan.
Wohn, D. Y., Carr, C. T., & Hayes, R. A. (2016, November). How affective is a “Like”? The effect of paralinguistic digital affordances on perceived social support. Paper presented at the annual meeting of the National Communication Association annual conference, Philadelphia, PA.
D) All of the above: Reinvigorating masspersonal communication within the discipline. annual meeting of the International Communication Association. (2015)
Extending Social Media Theory: Our Past Provides a Pathway to the Future. National Communication Association. Public Relations Division. (2014)
Face[book] Management: Self-Presentation of Political Views on Social Media. National Communication Association. (2014)
“Friendly” Alternatives: The Effect of Maintaining Facebook Connections with Exes on Romantic Relational Investment. annual meeting of the International Communication Association. International Communication Association (Communication and Technology Division). (2014)
Social Media: Defining, Developing, and Divining. National Communication Association. Human Communication and Technology Division. (2014)
The Incident: Not Just Another Organizational Disruption. National Communication Association. (2014)

Grants & Contracts

Public Relations Campaigns: Updating the Instructional Model for the 21st Century. Illinois State University. Illinois State University. (2023)
Assessment Initiative Award. University Assessment Services. Illinois State University. (2016)