Tag Archives: Helpdesk
CAS-IT help desk ticket page facelift
Colleagues, The CAS-IT help desk ticket page has a new look! Don’t think you are in the wrong place next time you need to submit a help desk ticket. Mike Regilio
Seeking class as volunteer for feedback on University Helpdesk
Representatives from Administrative Technologies (AT) are looking for a volunteer to allow them to visit and speak with a class to solicit feedback on the future-state consolidation and design of the Help Desks and Service Desks. Two directors from AT will … Continue reading
FY 13 new software and virus scanner changes
McAfee Virus Scan Beginning July 1st 2012 McAfee Virus Scanner should no longer be used on ISU owned computers. The version downloaded from the help desk website should also not be used after this date. More information regarding the end of support … Continue reading
ULID Policy Changes
Hello, We are pleased to announce several enhancements to ULID account management and password changes. On Thursday, September 29, the ULID maintenance website which hosts ULID Activation, ULID Password Changes, ULID Email Forwarding, Email Nicknames, etc. will be moved to … Continue reading